Frequently asked questions

Yes. We are open 6 days a week. We are closed on Mondays and are open Tuesdays-Sundays. For hours and location visit our contact page. Please note we are closed on National Holidays.

We’d love for you to stop by and place an order in person—we enjoy meeting each and every one of our customers! While not every item is available every day, you'll find grab-and-go cakes, cookies, cupcakes, brownies, bars, tarts, and prepackaged sweet treats are ready for daily enjoyment. We do our best to have all items available, but due to popularity and demand, we can’t always guarantee a specific cake on a given day. To ensure you get exactly what you want, we encourage placing a pre-order. We have many gluten free desserts. Many are available for daily purchase, however certain items such as GF cakes and GF cookie cakes must be pre-ordered due to their shelf life.

Not at this time. All orders are for local pick-up. Third party delivery is available at check out.

Cancellations/Refunds as follows: More than a 7 day notice of cancellation- Full Refund 4-7 days notice of order cancellation: 50% Refund Less than a 4 days notice: No Refund

Yes. Finding delicious desserts for those with dietary restrictions or allergies is what inspired us to open Sweet Elements. You will find dairy-free, gluten-free, and sugar-free items throughout our menu, just look for the icon. If you have a special restriction, please do not hesitate to ask. We are happy to help you find something off our menu or perhaps create a special dessert especially for you.

Not yet. We do our very best to use organic and non-GMO ingredients whenever possible. In some cases, an ingredient may not be available. We’re always on the lookout for the highest-quality ingredients for our desserts.

We suggest placing your order as soon as possible to ensure it can be fulfilled for your desired date. We can only fulfill a limited number of orders each week, therefore we book on a first come, first serve basis. For larger orders, a 14 day notice is required.

No. Our kitchen handles dairy, gluten, and tree nut ingredients. Even though we take great care to minimize cross-contact, we cannot guarantee that some products will be completely free of these allergens.

Two-layered Cakes (avg. height): 6" round cakes- up to 12 servings 8" round cakes- up to 20 servings 10" rounds cakes- up to 28 servings 12" round cakes- up to 40 servings Cookie Cake Serving Size Guide: 4" personal- 1 serving 8" serves 5-10 guests 12" serves 12-16 guests

All our products are baked fresh from scratch with no preservatives. We recommend keeping cakes, cupcakes, and cookies with fillings in the refrigerator overnight. Gluten-free items are best consumed within 2-3 days of purchasing. Our baked treats are best enjoyed within 1-2 days. If kept longer they should be wrapped in plastic, and stored in an airtight container in the fridge, up to a week or the freezer up to a month. When bringing cookies to room temperature, allow 30 – 60 minutes before enjoying. Allow cakes 1-2 hours to reach room temperature. Let products that have been frozen 2-4 hours to thaw and bring to room temperature. Always remove plastic wrap from frozen products immediately after taking out of the freezer.